SmartCast Wireless Gateway Firmware Update

These instructions will guide you through updating SmartCast® Wireless Gateway with WiFi.


  • Windows Laptop with Web browser (Chrome is suggested)
  • SmartCast® Wireless Gateway with WiFi update file downloaded to your Laptop (Please contact Cree Lighting for the latest update file)
  • Time needed: approx. 30 minutes


1. Power on your SmartCast® Wireless Gateway with WiFi and verify that it is operating correctly.

2. Connect your laptop to the Wireless Gateway's WiFi:
  1. The SSID of the WiFi network will look like "SmartCast_SWG_44c2".
  2. The WiFi password is located on a label on the back of the Wireless Gateway.

3. Open a browser, and go to :
  1. If you receive a warning that the connection is not private, acknowledge the warning and proceed.
  2. In Chrome, you will need to click "Advanced" and then "Proceed to".
NOTE: The user may need to have an active wired Ethernet connection on the laptop to establish a proper connection to the SWG using DNS. If this fails, use the IP address to access the Gateway webpage.

4. When prompted, log in to the SmartCast® Wireless Gateway:
  1. Username: admin
  2. Password: use the same password used to connect to the Wireless Gateway

5. Click on the "Administration" tile.

6. Click on the "Software Update" tile.

7. Click "Select update file".

8. Navigate to the folder where the update file is located and select it. 

9. Click "Update" to begin updating the Wireless Gateway:
  1.  The update will take several minutes.
  2. The Wireless Gateway will restart as part of the update process.

10. The webpage will indicate when the update process is complete:
  1. Wait for this step to complete before moving on to the next step.


To update the firmware of your SmartCast® Wireless network via the SmartCast® Wireless Gateway, click here.

To update the software of your SmartCast® Touchscreen click here.

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